Privacy & Terms Clinical Counselling Hypnotherapy

Welcome to

Cancellation Policy

Privacy Policy & Security
Duty of Care
Standards of Behaviour Policy
Use License


Revisions and Errata

Changes without notice
Your Responsibility
Use of this website
3rd Party Links

Payment Policy
Our Contact Information

Terms of Use

Welcome to – Clinical Hypnotherapy website. By browsing and or using this website you are agreeing to comply with and be bound by the following policies, including terms and conditions of use governed by VitalCore Clinical Hypnotherapy and its Hypnotherapists’ relationship with you in regards to this website. The term ‘VitalCore Hypnosis, Hypnotherapy or Clinical Hypnotherapy (based in Victoria, BC Canada)’ or ‘us’ or ‘we’ refers to the founder/owner of the website Edmir Fernandes, B.Sc. Biomedicine, RCCH.

The term ‘you’ refers to the user or viewer of this website. The use of this website is subject to the following terms of use:

Governing Law

Any claim related to VitalCore Clinical Hypnotherapy’s Website shall be governed by the laws of Canada without regards to its conflict of law provisions.

Cancellation Policy

If you wish to cancel an appointment or are otherwise unable to attend, you will need to give at least 24-hour notice otherwise the full cost of the session will be payable.

Therapy sessions

Sessions last approximately 45-min to 60-min or at an increment of 15-min depending on the type of session or length requested by the Client.

Privacy Policy

Any information collected from You as a Client or potential Client, including your contact details will be held in the strictest confidence except in circumstances detailed below. The details that you disclose are used solely for the purpose of providing You, the Client, with the highest levels of service. Your confidentiality and privacy will be respected at all times and your contact details will never be shared with or sold to a third party. Everything you say will be treated in the strictest confidence with the following exceptions:

Duty of Care: I may need to contact your GP or law enforcement agency if it appears that you are suicidal or intend to carry out serious self-harm or harm to others.

Abuse or Injury to a Minor: I am legally required to report any abuse towards a minor to the appropriate authorities should you divulge any such information to me.

Legal Obligations: I am legally required to provide my notes if provided with a subpoena by a court of law.

Standards of Behaviour Policy

During the course of any therapy sessions, I will treat you with respect and not abuse the trust that you put in me. In return, you undertake not to harm yourself, or any other person, including me, or any property belonging to either me or any other person. You agree not to come to sessions under the influence of alcohol or recreational drugs, except those medications prescribed by your doctor. If you do come to sessions under the influence of alcohol or recreational drugs or demonstrate violent/abusive behaviour, I reserve the right to cancel the session and refuse any further therapy sessions, including retaining full payment for the arranged time.

Disclaimer (General x Specific)

All the materials on VitalCore Clinical Hypnotherapy’s Website are provided “as is”. VitalCore Clinical Hypnotherapy makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, VitalCore Clinical Hypnotherapy does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.

This website is provided for information only and is not intended to replace a consultation with your GP or other healthcare professional. The information on this website should not be considered as medical advice. If you have any doubts or concerns about your health, you should seek advice from a medical doctor. Please note as with all therapies, results for therapies delivered by may vary from person to person.

Use License

Permission is granted to temporarily download one copy of the materials on VitalCore Clinical Hypnotherapy’s Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose or for any public display;
  • attempt to reverse engineer any software contained on VitalCore Clinical Hypnotherapy’s Website;
  • remove any copyright or other proprietary notations from the materials; or transferring the materials to another person or “mirror” the materials on any other server.

This will let VitalCore Clinical Hypnotherapy to terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format.

Revisions and Errata

The materials appearing on VitalCore Clinical Hypnotherapy’s Website may include technical, typographical, or photographic errors. VitalCore Clinical Hypnotherapy will not promise that any of the materials in this Website are accurate, complete, or current. VitalCore Clinical Hypnotherapy may change the materials contained on its Website at any time without notice. VitalCore Clinical Hypnotherapy does not make any commitment to update the materials.


Protecting the security of your personal information associated with our guests is of the utmost concern to us. Once we receive your transmission, we will take reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take all reasonable steps to ensure the security of our users’ personal information and maintain their privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of such personal information. However, this website is secured by SSL (Secure Sockets Layer) certificate for transactions. Data is encrypted by third parties.

Links and 3rd Parties Links

VitalCore Clinical Hypnotherapy has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by VitalCore Clinical Hypnotherapy of the site. The use of any linked website is at the user’s own risk.


The content of the pages of this website is for your general use and information only. The content, design or availability is subject to change without notice. will endeavour to ensure accuracy, timeliness, performance and completeness of this website but neither we nor any third parties provide any guarantee or warranty. You acknowledge that such information and materials may contain inaccuracies or errors to the fullest extent permitted by law. We do not guarantee or give warranty to the suitability of the information and materials found or offered on this website for any particular purpose. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, logo, branding, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of British Columbia, Canada.

Payment Policy

Payment must be made by the end of each session or in advance of your session as specified in the website. You may pay in advance if you wish, should there be a fixed number of therapy sessions you wish to undertake. Please ask about discounted rate for long term clients. For Direct Deposit details, please call in advance and they will be provided. Cash and Credit Card facilities are also available.


If there are any questions regarding this privacy policy, you may contact us using the information below.

Note: VitalCore uses SSL technology to make it safe for financial transactions; which is identified by the letter “S” after http as shown below.

1005 McKenzie Avenue

Victoria, BC V8X4A9 Canada
Last Edited: November, 2019